Contact Information
Store: naowe
Website: https://naowe.shop
Last updated: September 16, 2026
We publish this page so customers can compare their expectations with our actual service process before checkout.
Use the details below for product, order, delivery, return, payment, privacy, or accessibility questions.
Customer support
Email: laneybalthazar0091@outlook.com
Phone: 7024932836
Support hours: Monday through Saturday, 9:00 a.m. to 5:00 p.m. Pacific Standard Time (Los Angeles), excluding U.S. public holidays
Typical response time: 2 business days
When contacting us about an existing purchase, include the order number, the email address used at checkout, and a concise description of the request. Do not send full card numbers, passwords, or other unnecessary sensitive information by email.
Merchant identification
Store name: naowe
Website: https://naowe.shop
Legal entity: LinglongPavilion LLC
Business or correspondence address: 3902 Stonr mansion court, alexandria Virginia 22306, United States
Returns correspondence
Return destination: provided after return authorization. The business address is not automatically a return warehouse. Customers must follow the Return and Refund Policy and obtain authorization before mailing merchandise. An unauthorized parcel may be delayed or sent to the wrong facility.
Urgent order corrections
For a delivery-address or cancellation request, contact us immediately and state “Order correction” in the subject line. We will make a reasonable effort to help, but a change cannot be guaranteed once processing or dispatch has begun.
Privacy and accessibility
Privacy requests should be sent to laneybalthazar0091@outlook.com. Customers who experience difficulty accessing website content or need a reasonable communication accommodation may contact support and describe the assistance requested.
Expected communication standards
We aim to respond accurately and respectfully. Response time may be longer during weekends, public holidays, or unusually high demand. We may ask for reasonable verification before disclosing account or order information.